It’s important to check that your email has a responsive design and that it will look good on a mobile device. Before attaching anything, make sure that it’s actually needed. Do Pay Attention to The Subject Line. Active Listening Skills: Definition and Examples, 20 Best Practices for Email Etiquette in the Workplace. As you already know, a great subject line can work wonders for your email as a whole. Avoid offensive comments in your email. Use a link shortener to shorten the link or hyperlink text within the email. If you are emailing someone in another country, it is a best practice to research customs in that country. Be intentional about maintaining a positive tone in business emails because they lack the benefit of facial expressions and our true voices. So, consider this your friendly reminder to snap out of autopilot and pay closer attention to your messages. Professional Email Etiquette Rules. Avoid negativity, sarcasm and adjectives that can cause you to sound overly emotional. But, let’s turn the spotlight on you for a minute. 8. There’s no point in attaching a one-page Word document containing two sentences. “Yeah, yeah, yeah. We are your ultimate career destination, offering exciting job opportunities, expert advice, and a peek behind the scenes into fantastic companies and career paths. A best practice for forwarding is to summarize what’s being discussed so the recipient quickly knows what you need from them. Here’s a handy rule to keep in mind: Listing someone in the “To” field means you expect a response. Thing 1.Q7 To make a copy for yourself: Google users need to be logged into their email account and go to File>Make a Copy. If you're writing a message and think "oh, I should include this file," then take a break from writing the message, attach the file, and then finish your message. Be aware of every word you use and how it may come across. In addition to writing for The Muse, she's also the Career Editor for The Everygirl and a contributor all over the web. Email Etiquette for Business. Microsoft Users can use File>Download to download a Word Document. Bold important information so that it stands out, but avoid using all caps, which makes it look like you’re yelling. Best practices:Identify your goal, consider your audience, keep it concise, proofread your email, use proper etiquette and remember to follow up. Don’t be afraid to use BCC, especially in those instances when you don’t want all of the addresses or recipients to be visible to everyone. 10. The other fields are important, but this is where you’ll really make it clear why you’re contacting the person in the first place. That way, you can avoid the dreaded, “Sorry, I forgot the attachment!” follow-up message. Chances are you can’t make it through a workday without composing one (alright, likely a lot more than one) email. This document covers for you the top tips for email etiquette that everyone needs to be aware of and follow. If you’re sending from a personal address—for a job application or informational interview, for example—make sure your address is still professional sounding. Proceed with caution when using “Reply All,” and only use it when everyone in that thread needs to be updated. Tip 1: … Stick with all of the traditional writing rules you learned in school. Let them know how you received their contact information. All Rights Reserved, This is a BETA experience. What is email etiquette? There is a problem. When in doubt, attach your file as a PDF so you don’t run into any compatibility issues. This can be done by saving the document … 16. Plus, it’ll make it that much easier to find it when you need it later. For example, if you’re emailing about a change of time for a meeting, you might make the subject “Meeting time changed to 2 pm.” Or if you’re following up on a presentation, you might write, “Quick question about your presentation.”. 23. 13. Professional email salutation tips:1. Example: “My name is Jessica Franklin and I’m with White Label Agency. A custom email increases the level of trust people have in emails that come from your email address and makes you look more professional. If you can copy and paste information into an email rather than attaching a document, do that. 23. However, you don't need Microsoft Word to use this format since virtually … Get in the habit of attaching your file before drafting the body of your email. This is another spot where you’ll want to be as clear and concise as possible—you can likely just consider that the golden rule of emailing. These documents can be emailed to others using your computer's email application. 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